Below are the recommended methods for Refunds on the K Series POS when using the iZettle Payment Method
Please Note: Currently, iZettle does not support Partial Refunds via the K Series Integration
If the Refund is on the same day to the original transaction;
"Receipts" on the bottom left > Select the Receipt > "Void Receipt" > Enter iZettle Password
or
If the Refund is on a different day to the original transaction;
Log into iZettle back office select the transaction and refund accordingly.
Please Note: Refunding using this method will not update K Series Business Reports and we recommend "Cancelling" the receipt on the K Series back-office aswell.
https://my.izettle.com/
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