Void Reasons

Void reasons

Void reasons are used to force the POS device user to choose a reason when cancelling a transaction or an account. Void reasons are visible in the cancellation reports. Each row of the table is a void reason.

Zoom:

Accessing the void reasons

1. Click on "Configuration" at the top of the screen.
2. Then select "Settings".
3. From the drop-down menu options select "Void reasons".

Create a void reason

1. Enter the desired code name (e.g. Input error).
2. Click on "Add a void reason".

Edit an existing void reason

1. Locate the desired void reason in the table.
2. Configure the code settings in the table for the columns:
   1. "Create negative stock movement".
   2. "Print a receipt".

Delete an existing void reason

1. Locate the desired void reason in the table.
2. Click on "Remove" located on the right of the chosen code line.