Using Pay-at-Table - Dojo

How to close a table using a Dojo card reader set to Pay-at-Table mode

The following is all available once the items have been entered and "sent" via the Lightspeed POS. 

After the items have been sent and the payment is ready to be taken, head to your PDQ and run through the following guides:

Taking payment

When your customer is ready to pay the bill, there are different options for how they can do this.

Paying the bill in full

1. Hit ‘Settle table’
2. Open up the relevant table number or press "Direct" if it's a direct sale.
3. Hit ‘Proceed to payment’, and choose ‘Pay in full’
4. If you have  gratuity enabled, the customer can add a tip amount at the next screen
5. The payment screen will then appear, for the customer to tap or insert their card
6. Once this has been done the table should close itself on the POS

Splitting the bill equally 

1. Hit ‘Settle table’
2. Open up the relevant table number
3. Hit ‘Proceed to payment’, and choose ‘Equal split’
4. Enter the number to split the bill between, and ‘Confirm’
5. If you have gratuity enabled, the customer can add a tip amount at the next screen
6. The payment screen will then appear, for the customer to tap or insert their card
7. You’ll see a summary page that shows the outstanding balance
8. Tap ‘Next payment’ 
9. Once you’ve taken all the payments, the summary page will show that the bill has been paid in full
10. Once this has been done the table should close itself on the POS

Splitting the bill by custom amount

1. Hit ‘Settle table’
2. Open up the relevant table number
3. Hit ‘Proceed to payment’, and choose ‘Custom split’
4. Type in the amount to pay and ‘Confirm’
5. If you have  gratuity enabled, the customer can add a tip amount at the next screen
6. The payment screen will then appear, for the customer to tap or insert their card
7. You’ll see a summary page that shows the outstanding balance
8. Tap ‘Next payment’ 
9. Once you’ve taken all the payments, the summary page will show that the bill has been paid in full
10. Once this has been done the table should close itself on the POS

Processing refunds

If you have Pay at Table, you’ll need to manually process refunds from your card machine. To do this, click the menu bar, select ‘Refund’ and follow the steps on-screen.

All of the given steps using this integrated payment option will ensure the account is closed on the POS.