Disabling and re-enabling items

Once items are created in Lightspeed Restaurant, they can’t be deleted but can be disabled from the Back Office. When disabling an item, its status changes from active to inactive. The item's information will be hidden but not permanently deleted from the Back Office. If needed, disabled items can be reactivated and displayed again on the Items page. Disabling items is helpful in various cases such as when an item is only offered seasonally or you are waiting for supplies from a vendor.

You can only disable items if they are not linked to a menu screen. Check the status of an item to see whether the item is linked to a menu.

Checking the item status

You can only disable items if they are not linked to a menu screen. Check the status of an item to see whether an item is linked to a menu.

1. Log in to the Back Office with your Lightspeed credentials.
2. From the navigation menu, select Menu management (Configuration > Items) > Items.
3. Click the status of an item in the Status column.
4. Click the linked menu or screen to be forwarded to the respective menu or screen. 

Disabling items

After checking the item status and unlinking an item, disable the item from the Back Office.

1. Log in to the Back Office with your Lightspeed credentials.
2. From the main navigation menu, select Menu management (Configuration > Items) > Items.
3. On the right side of the corresponding item, click Disable.

Reenabling items

Reactivate disabled items to display them again on the items page.

1. Log in to the Back Office with your Lightspeed credentials.
2. From the main navigation menu, select Menu management (Configuration > Items) > Items.
3. Select Inactive from the drop-down menu above the Status column.
4. Click the Enable button next to the item to reactivate. The item will be displayed again on the Items page of the Back Office.