Setting up Personal Offers

Along with coupons Arch also allows for the set-up of Personal Offers, these can be created and sent to all customers, targeted audiences you create (Please see our guide on setting up targeted audiences for help creating these) or audiences based on their Birthday.

• Login into your venue back office
• Loyalty > Personal Offers > Add Offer
• Name the personal offer and write a brief description
• Choose the discount type - % or £ based or X-for-Y (i.e. 3 for 2)
• Select whether the coupon will apply to particular products, categories or all products
• Once you have made your choice you will be able to specify which products and categories apply - in the below example we are offering £5 off the sale of items within the 'Breakfast Combos' category, if you want items from multiple categories to be included it is best to choose products and then select all that are applicable.
• You must then specify the discount limitation the options are as follows;
• Single use - 1 off use per customer
• Single use per day - Can be used once per day until the promotion ends
• Limited use - for example first 30 people within the chosen audience can use the offer
• Unlimited use - can be used as many times as the customer chooses throughout the promotion period
• Specify the duration of the offer
• Select the audience you would like to be included within the offer - to choose your targeted audience click custom and a box on the right hand side will allow you to choose the pre-created audience

Once you have saved this your audiences will receive a notification and be able to use this offer on their next order!

If you have any questions or would like further assistance in setting up your Personal Offers please book in a call with a Tech Advisor: https://outlook.office365.com/owa/calendar/[e-mail]/bookings/