This guide will give you a run down on all options from the "Production dockets" section when editing your POS Configuration. You can find this area of config amendments by going to Configuration > Configurations and selecting your configuration, in my example, mine's called Fixed POS.
Once you're here, you want to slide over to the Production dockets section of the adjustable settings.
Production dockets
Docket contents
| Setting | Definition |
| Show floor plan name on production dockets |
When enabled, production dockets will display the name of the floor on which the order was placed.
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| Show the price of items on production dockets |
Displays the price of each item on the production ticket.
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| Show current account profile name on production dockets |
The name of the Account profile used to place the order will appear on production tickets.
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| Show full customer address on production dockets | The address from a customer's profile will appear on the production ticket. |
| Show seat details on dockets | When enabled, items on production tickets will show which seat they are assigned to. |
| Show the number of covers on the production dockets |
When enabled, production dockets will show the number of dining customers associated with the order.
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| Show order summary on each continuation docket |
When enabled, all courses will be printed according to your order history. For example, when firing the third course of a meal, the production docket will also show what was on the first and second courses. If disabled, previous courses will be omitted from production dockets. |
Docket options
| Setting | Definition |
| Separate items with a divider on production dockets |
Displays a line between order items.
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| Print sub-items in red | Prints sub-items in red (messages, side dishes, and extras). Note: This setting requires a compatible printer with a red ink ribbon. |
| Only print items and sub-items assigned to a production center | Only print items that have been set to print at specific production centers. |
| Sort items alphabetically by accounting group on production dockets | Sort lines on order tickets alphabetically from A to Z based on their accounting group. |
| Print one item per production docket | When enabled, every item sent to a production center will print its own ticket. We recommend this setting if multiple prep stations use a single production center for different menu items. |
| Cut production dockets into separate courses | Production tickets will be separated by course. For example, the POS will print the first and second courses of a meal on separate tickets. |
| Merge duplicate items on production dockets |
When enabled, this option merges multi-ordered items onto a single line on order tickets and displays the item quantity.
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| Print production docket when transferring table |
When a table is transferred, a ticket will print in the production center to notify the kitchen or bar staff. |
| Shorten lines on production dockets | When enabled, lines on the order tickets sent to the kitchen or bar will be shortened to save space. |
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